Privacy Policy

In compliance with Law 34/2002, from 11th July, about Information Society Services and Electronic Commerce (LSSI-CE), Wanderlust Mallorca SL informs that it is the owner of the website www.thechallengemallorca.com. In accordance with the requirements of article 10 of the aforementioned law, Wanderlust Mallorca SL informs you of the following details:

The owner of this website is Wanderlust Mallorca SL, with CIF B72797582 and registered office at CARRER DELS HAMS 13, 07400, ALCUDIA (ILLES BALEARS), registered in the Mercantile Registry, in volume 2651, sheet 78, page PM78324 and entry 1. The e-mail address to contact the company is: [email protected].

User and liability scheme

The navigation, access and use of the website of Wanderlust Mallorca SL implies that the user accepts all the conditions of use established here from the first moment of navigation on the website of Wanderlust Mallorca SL without prejudice of the application of the corresponding regulation of legal obligation according to the situation.

The Wanderlust Mallorca SL website provides a wide range of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:

– The veracity and legality of the information given by the user in the forms provided by Wanderlust Mallorca SL for the access to certain contents or services offered by the web.
– The use of the information, services and data offered by Wanderlust Mallorca SL contrary to what is established by the present conditions, the law, the moral, the good customs or the public order, or that in any other way could suppose a damage to the rights of third parties or to the same functioning of the website.

Links and Disclaimer Policy

Wanderlust Mallorca SL is not responsible for the content of the websites that the user can access through the links established on its website and declares that under no circumstances will it examine or exercise any type of control over the content of other websites on the internet. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.

Wanderlust Mallorca SL declares that it has adopted all the necessary measures to avoid any damage to the users of its website, which may arise from browsing its website. Consequently, Wanderlust Mallorca SL is not responsible, in any case, for the possible damages that the user may suffer while surfing the internet.

Collected data

Wanderlust Mallorca SL collects some data when you provide it to us, for example, data sent when you make a reservation. We also collect anonymous data (technical data) from each user of the thechallengemallorca.com website in order to monitor traffic and correct technical problems. For example, we collect the number of visits to each page, the data sent on each request for a page, the type of browser used, the language of the browser, and the time of the request.

Use of collected data

We only use personal data to provide the services of Wanderlust Mallorca SL and to ensure that our website functions correctly. We also use the data to better understand how users use our website. We use industry standard techniques to protect the data we collect from you against unauthorized access.

Cookies
Wanderlust Mallorca SL uses cookies of:

1) Google Analytics:

It stores cookies to elaborate statistics on the traffic and volume of visits of this website. By using this website, you are consenting to the processing of your data by Google. Therefore, the exercise of any right in this sense should be done by communicating directly with Google. Google Analytics cookies are stored on servers located in the United States and they agree not to share them with third parties, except where required for the operation of the system or where the law requires it. According to Google, it does not store your IP address.

Google Inc. is a member of “Privacy Shields” which guarantees that all data transferred will be treated with a level of protection in accordance with European regulations. You can find detailed information on this subject at the following link: https://support.google.com/analytics/answer/6004245. If you wish, you can use the Google Analytics Opt-out Browser Add-on, through whose instructions you can reject the analytical cookies of this service in all browsers. More information can be found at the following link: https://tools.google.com/dlpage/gaoptout

How to configure cookies

Likewise, Wanderlust Mallorca SL informs the user that he/she has the possibility to configure his/her browser in such a way that he/she is informed about the reception of cookies, being able, if he/she wishes, to prevent them from being installed on his/her hard disk.

Here we provide you with the links of different browsers, through which you will be able to carry out this configuration:

Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer / Microsoft Edge: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-10
Safari: https://support.apple.com/kb/ph17191?locale=es_ES
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
2) Google Ads

This website uses Google Ads. It is an online advertising program of Google Inc, 1600 Amphitheater Parkway, Mountain View, CA 94043, US. As part of Google Ads, we use “conversion tracking”. When you click on an ad, fill out the contact form, or take any other action on our website defined as a conversion target, a conversion tracking cookie is set. Cookies are small text files that your Internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. If you visit certain pages on our website and the cookie has not yet expired, Google and our website can tell that you have clicked on the ad and have accessed that page.

Each advertiser of Google ads has a different cookie. Therefore, cookies can not be tracked using the website of an advertiser of ads. The information collected through the conversion cookie is used to create conversion statistics for advertisers who have opted in to conversion tracking.

Wanderlust Mallorca SL can see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, Wanderlust Mallorca SL does not collect any information that can be used to personally identify users.

If you don’t want to participate in tracking, you can opt out by easily disabling the Google conversion tracking cookie by changing your browser settings. By doing so, you will not be included in conversion tracking statistics. Conversion cookies are stored on the basis of Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analysing user behaviour.

If you wish to disable Google Ads conversion tracking cookies, you can set your browser to block cookies from the domain “www.googleadservices.com”.

Additionally, we use remarketing with Google Analytics to advertise online. Third-party vendors, including Google, display our ads on websites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.

Wanderlust Mallorca SL also uses the following cookies:

– Session cookies: These are designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to provide the service requested by the user on a single occasion (e.g. a list of purchased products).
– Technical cookies: These allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, requesting registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.
– Personalization cookies: These allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from which the user accesses the service, etc.
– Analysis cookies: These allow the person responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the websites, application or platform and to create navigation profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data made by the users of the service.
– Advertising cookies: These allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a web page, application or platform from which it provides the requested service based on criteria such as the edited content or the frequency with which the ads are displayed.
– Behavioural advertising cookies: These allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a web page, application or platform from which it provides the requested service. These cookies store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

In any case, if you have any questions about the cookies policy, you can contact Wanderlust Mallorca SL at [email protected].